PactQR is maintained as an independent project. This page explains the current support situation without presenting an inactive form as a way to reach us.
Public feedback is not open yet
There is currently no public support email, feedback form or issue tracker available through this site. No message can be submitted from this page, and we cannot promise a response through a channel that is not open. This is a current service limitation.
When a working public feedback route is available, its details will be published here. In the meantime, each tool guide includes format-specific checks and frequently asked questions.
If a code will not scan
Start by separating two problems: whether the image can be decoded, and whether the decoded content produces the intended action.
- Read the encoded-content preview and compare it with the address or details you meant to share.
- Try a dark code on a light background, with its blank border intact. Remove the logo temporarily if you are checking a design problem.
- Download the image and scan a proof at its actual print size.
- If the image scans but the destination fails, open the link or review the number independently. Check account, publication and access settings with the relevant service.
A local scan-check result does not verify a destination account, place a call, join a WiFi network or send a message.
Information useful for a future report
Keep the page address, browser and operating-system version, the steps that reproduce the issue, and a description of the expected and actual result. Note whether the problem occurs in the on-screen preview, an exported file or a physical print.
Replace personal details with fictional examples before sharing a reproduction anywhere. Do not publish WiFi passwords, private contact details, account credentials or confidential links. A screenshot of a QR code can reveal the full payload even when the text fields are hidden.
Questions about another platform
For a form's access settings, a social account, a carrier issue or a mail app, use that provider's own help or account controls. PactQR cannot change third-party permissions, restore deleted content or repair an expired redirect operated by another generator.
The About page explains the project and its no-expiry promise. The Privacy Policy describes data handling and the limits of deleting information already shared in an exported code.